Therms & conditions

GENERAL THERMS AND CONDITIONS

Online shop www.ibmar.si is operated by company Halas, d.o.o. (hereinafter referred to as Halas). Halas, d.o.o. is conducting its business in accordance with Electronic business Law http://www.uradni-list.si/1/objava.jsp?urlid=200661&stevilka=2566 and regulations based on above Law.

 
General Terms and Conditions are in accordance with Consumer Safety Law (ZVPot) (http://www.uradni-list.si/1/objava.jsp?urlid=200498&stevilka=4288) and with recommendations from Slovenian Chambers of Commerce and international standards of e-business.
 
By using online shop www.ibmar.si you agree with listed terms and conditions. Halas reserves its right to change terms and conditions anytime without prior notice. All changes are obligatory for buyer, therefore it is recommended to regularly check terms and conditions.

PAYMENT
Following payment methods are possible:
- Cash on delivery made by the currier (Slovenian Post) – not applicable for abroad customers.
Cash in advance on our bank account, Halas, d.o.o.- for companies only
IBAN SI56 0203 3001 8959 526                    
(NLB d.d., Ljubljana)
 - Payment with Credit/Debit cards is currently not available.

Prices
All prices are in EUR currency and are including VAT unless stated otherwise. Prices are valid on the date and time of conclusion of Contract, when customer receives order confirmation. In case when price of product might change during order processing, customer will be notified immediately.
Conclusion of the Contract
Purchase contract is binding for customer when purchase order is submitted and concluded after Halas, d.o.o. dispatches the goods. Contract (purchase order) is sent to customer by e-mail in electronic version to e-mail address stated on purchase order. Halas d.o.o. reserves right to contact customer to confirm order. Copy of purchase order is kept on server or sent to archive. Whenever customer requests purchase order it is available in electronic version or hard copy. When purchase order is concluded and goods are dispatched, every shipments has detailed invoice attached. Customer is notified by e-mail about the dispatching goods to delivery. 
PURCHASE PROCEDURE
1. Order entry
In on-line shop www.ibmar.si  select desired item and click “Add to Cart” to add item into your shopping basket. By clicking “Shopping Cart” you enter Step 1 where you can review items that were put in cart again. By clicking “Checkout” you will enter Step 2. Here you enter data requested for shipping, billing and payment. By clicking “Review Order” you enter Step 3 where you can review all entered data again. By clicking “Submit Order” your order entry process is completed.
 
Buyer can change shopping basket anytime during purchase procedure. All changes are updated after clicking “Update Cart”.
 
Every buyer is entitled to receive E-newsletter. With E-newsletter buyer is informed about different activities in on-line store www.ibmar.si (e.g. new products, items with temporary price reduction, etc.). In case buyer does not wish to receive E-news, I would like to receive details of special offers and prizes." mark has to be removed.
 
Buyer can remove subscription to newsletter anytime on http://ibmar.si/en/newsletter/subscriptions.
 
2. Order confirmation

Buyer will receive order entry confirmation and order summary after submitting order. Order confirmation e-mail will include user name and password in case buyer will wish to review order and history of orders. At this point contract between Halas and buyer is considered to be concluded.
 
Halas d.o.o. reserves rights to contact buyer before confirming order if he finds that needed. Order summary copy is kept and is available to buyer at his/her request.
 
3. Dispatching goods

Buyer is notified by e-mail after Halas dispatches items to delivery address.  

Order cancellation
 
After buyer receives e-mail with order confirmation he/she has 1 hour to cancel the order. Order has to be cancelled by e-mail to narocila@ibmar.si , in which he has to provide order number, name and address of buyer.
 
RIGHT TO CANCEL

Buyer is entitled to cancel order without stating reason in 2 weeks after receiving goods. In such case buyer is obliged to notify Halas d.o.o. about the cancellation either by sending letter or e-mail to
narocila@ibmar.si.
 
Buyer has to bare any costs related to return of goods. Items have to be returned to Halas d.o.o. in original conditions as they were received and not damaged. If buyer is not able to provide items in original form he/she might have to compensate Halas d.o.o. for the eventual damage. Buyer needs to attach copy of original invoice. Buyer will be refunded to the desired bank account specified in return notification or refund will be accounted as pre-payment on any other order if such request is made by buyer. Halas doesn’t refund in cash. Money is refunded as soon as possible or latest in 30 days.
 
In case goods were damaged during delivery buyer is entitled to be compensated by receiving items that are same as ordered. All cost of replacement are born by Halas d.o.o. Buyer has to return damaged goods in 8 days after receiving items in packaging that prevents damage and notify Halas about the return on e-mail narocila@ibmar.si.
 
Buyer is obliged to submit reclamation form which is provided by Halas.
 
DELIVERY

If not otherwise agreed, delivery will be made to the delivery address buyer has indicated. Any statement about date of delivery is unbinding. Currently delivery is limited to Country of Slovenia.
Cost of delivery is 4,50 EUR regardless of package size. Price is equal across Slovenia.
All items are properly packaged and protected to ensure safe and secure delivery. For orders over 100 EUR delivery is free.
 
1. Delivery date
All items are generally delivered in 3 to 15 days after Halas confirms order to buyer through e-mail.
 
PRIVACY POLICY
 
Halas d.o.o. respects your privacy and is obliged to secure all personal data obtained through ordering or registration process in accordance to Slovenian Personal data security law. Halas d.o.o. will not transfer personal data to third party or use it any other way than at processing order or use it to successfully fulfil delivery and/or inform customer about any informative data requested by customer through e-mail. Customer can at any time check and review personal data through their registered account.
 
LIMITATION OF LIABILITY

Halas d.o.o. does not warrant that this site (information, content, materials, products (including software) or services included on or otherwise made available to you thorugh this site; their servers; or e-mail sent from Halas are free of viruses or other harmful components. Halas d.o.o. will not be liable for any damages of any kind arising from the use of this site or from any information made avaialable through this site.
Halas attampts to be as accurate as possible at product descriptions and other information. However Halas does not warrant that product descriptions, pricing or any other information is error-free.
 
Halas maintains highest quality of pictures of items presented on this site, but does not warrant that items can have different outlook in reality (e.g. colour, sharpness, etc.).
 
COPYRIGHT
 
All content included on this site, such as text, graphics, logos, audio, video, button icons, images, digital downloads, data compilations, and software, is the property of Halas d.o.o. and protected by Slovenian and international copyright laws. The compilation of all content on this site is the exclusive property of Halas do.o. and protected by Slovenian and international copyright laws. All software used on this site is the property of Halas d.o.o. and protected by Slovenian and international copyright laws.
 
DISPUTES

Any possible dispute relating to your visit of 
www.ibmar.si should be submitted to e-mail info@ibmar.si.
Halas will confirm receipt of complaint in 5 working days and will notify complaintant about further procedure.
Any dispute that can not be resolved with agreement between parites will be resolved on appropriate judicial court in Ljubljana, Slovenia. 

 

 

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Order over 100 €-

FREE DELIVERY!